Leading with Humility: How Sherrie Keller’s Team-Centered Mindset Fuels Company Growth

In leadership, there’s a powerful shift that happens when you stop trying to be the smartest in the room — and instead, start surrounding yourself with the smartest people in the room.

That’s exactly the approach that Sherrie Keller, Co-Owner and CFO of M&M Service Mid-Valley Supply, has embraced over the past few years. During her conversation on the Journey Success Stories podcast, she shared how this mindset has transformed the way her company innovates and grows.

The Power of Smart Collaboration

Two years ago, Sherrie made a goal for herself: to surround herself with people who challenge her thinking and bring fresh perspectives.

“I don’t need to be the smartest in the room. I need to be around the smartest people in the room because it’s only going to make us better.”

Rather than leading with ego, Sherrie leads with curiosity — a trait that has become a cornerstone of her company’s continued success. She understands that her team, from leadership to field technicians, are the ones closest to the work and the customers. Their ideas often spark the next breakthrough.

By actively learning from her employees, Sherrie has cultivated an environment where collaboration and innovation thrive.

Why This Mindset Matters

Many business owners fall into the trap of thinking leadership means having all the answers. But Sherrie’s story is proof that listening — not leading — can sometimes be the most strategic move of all.

This shift has not only strengthened her company culture but also positioned M&M Service Mid-Valley Supply for sustainable growth. Empowering her team to share ideas and take ownership has led to smarter strategies, better communication, and a stronger sense of purpose across every department.

“Our team are the ones in the weeds, in front of the people, out doing the work. They have great ideas — and I want to learn from them, too.”

A Lesson for Every Leader

Sherrie’s approach reminds us that great leadership isn’t about control — it’s about connection. It’s about having the humility to listen, the wisdom to learn, and the confidence to let others shine.

Whether you’re running a small business or leading a large organization, this mindset can reshape your culture from the inside out.

After all, innovation doesn’t happen in isolation — it happens when people feel seen, heard, and trusted.